Appendix N - Complaint Log

 

Log Ref.

Location

Received Date

Details of Complaint

Investigation/Mitigation Action

Status

30422-1

Garden Villa, Tai Po Road

22nd April 2003

The complaint (EPD complaint ref. N01/TN/00004192-03), which was transferred by EPD to ET on 22nd April 2003, was raised by a resident living at Garden Villa on 22nd April 2003 concerning construction activity during general holidays (18th to 21st April 2003) at Portion 2C, the concerned works area near Garden Villa at Tai Po Road.

 

Based on the monitoring results on 18th April 2003, noise levels at the concerned area were below the limit level.  The type and quantity PMEs used during the concerned period were complied with the requirement stated in the relevant CNP (CNP no. GW-TN0504-2002). 

 

The ET will continue monitoring under the EM&A programme.  In case there is any exceedance or complaint reported, procedures stipulated in the Event Action Plans and the complaint handling procedure of the EM&A Manual will be strictly followed.

 

Closed

30506-1

Garden Villa, Tai Po Road

6th May 2003

The complaint (EPD complaint ref. N01/TN/00004856-03), which was transferred by EPD to ET on 6th May 2003, was raised by a resident living at Garden Villa on 5th May 2003 concerning construction noise during general holidays (1st May to 4th May 2003) at Portion 2C, the concerned works area near Garden Villa at Tai Po Road and construction waste accumulated on the footpath outside Garden Villa.

 

No construction work was carried out and A Construction Noise Permit (CNP no. GW-TN0504-2002) was granted by the Contractor on 18th December 2002 for the use of powered mechanical equipments at the concerned area during restricted hours. 

 

The Contractor has cleared the moulds from the footpath and placed all of them inside the site boundary upon receiving the complaint on 3rd May 2003.

 

The ET will continue monitoring under the EM&A programme.  In case there is any exceedance or complaint reported, procedures stipulated in the Event Action Plans and the complaint handling procedure of the EM&A Manual will be strictly followed.

 

Closed

30714

Garden Villa, Tai Po Road

14th July 2003

The complaint, which was transferred by ER to ET on 14th July 2003, was raised by a resident living at Garden Villa concerning the dust pollution generated from the soil nail works at Temporary Access Road No. 1.

The mitigation measures did not apply effective to prevent the dust generation at the concerned area during the soil nail.

 

It was recommended that ER should continue monitoring the Contractor to implement the mitigation measures to avoid dust generation; the Contractor should continue implementing the mitigation measures to avoid dust generation, and minimize the disturbance generated by the construction activities at TAR1.

Closed

30808

Sha Tin Heights

8th August 2003

The complaint (EPD Complaint Ref. N01/TN/00011396-03), which was transferred by the EPD to the ET on 8th August 2003, was about the massive tree cutting activities in the site near Sha Tin Heights.

 

Based on the information stated in the Environmental Review Report, the tree cutting activities were considered necessary and the ecological impact of tree cutting was limited.

 

According to the Contractor’s Method Statement for tree felling and transplanting, which had been commented from ET and Engineer Representative (ER), the tree felling and transplanting had been under the supervision of ER and the tree being felled or transplanted were clearly labeled.  Photographic records for the tree being affected were kept.

 

Based on the information provided by the ER, the concerned area mainly included abandoned farm land and an existing stream covered with grass and shrubs. No individual tree identified to be retained had been felled.

 

The complaint was considered to be invalid.

Closed

30826

Garden Villa

26th August 2003

An environmental complaint was received by the ER on 26th August 2003. The complaint (ER’s complaint ref. EC-05) was forwarded to the ET on same day.  It was about the noise disturbance from the rock-breaking activities in South Portal.  ET undertook the investigation and submitted the complaint investigation report to ER on 29th August 2003.

According to the ET’s investigation, the complaint was considered to be valid.  However, there was no noise Limit Level exceedance in August 2003 at the concerned area. Additional noise measurement conducted on 26th August 2003 confirmed that the construction noise level at Garden Villa was below the noise limit.

 

To minimize the noise disturbance from the rock breaking activities, mitigation measures were then provided by the Contractor.

Closed

30901

Garden Villa

1st September 2003

A public complaint was received by the EPD on 1st September 2003.  The complaint was forwarded by EPD to the ET on the same day.  It was about the construction dust and Sunday noise generated from construction activities at Toll Plaza near Garden Villa.  The complainant also expressed his/her concerns on the noise from breaking activities during weekdays’ early morning around 7am.  ET undertook the investigation and submitted the complaint investigation report to EPD on 9th September 2003.

According to the ET’s investigation report, the complaint was considered to be valid.  However, the information provided by the Contractor stated that no Powered Mechanical Equipment was used on Sunday except that wire mesh installation works were carried out at the concerned area.  In addition, the measured noise levels and dust levels were below the respective environmental limit in August 2003 at the concerned area.  Further dust measurement was conducted on 9th September 2003 to confirm that the dust level at Garden Villa was below the limit.

 

Mitigation measures were recommended to the Contractor.  An additional regular continuous construction dust monitoring was also recommended and has been working since 9th September 2003.

Closed

30905

Garden Villa

5th September 2003

An environmental complaint via the Honourable Cheng Kar Foo and Leung Wing Hung and was received by TDD on 5th September 2003.  The complaint was forwarded by TDD to the ET on the same day.  It was about the construction dust and noise generated from construction activities at the site near Garden Villa.  The complainant also requested to implement barrier to mitigate the noise and dust problem.  ET undertook the investigation and submitted the complaint investigation report (Appendix P) to TDD on 9th September 2003.

According to the ET’s investigation report, the complaint was considered to be valid.  However, the measured noise levels and dust levels were below the respective environmental limits in August and September 2003.

 

Mitigation measures were recommended to the Contractor.  An additional regular continuous construction dust monitoring was also recommended and has been working since 9th September 2003.

Closed

31003

Golden Time Villa

3rd October 2003

An environmental complaint was raised by a resident of Golden Time Villa and was received by TDD on 3rd October 2003. The complaint was forwarded by TDD to the ET on the same day. The complainant concerned about wildlife threat due to road works. He also expressed his concerns on whether the concerned department had any planning on how to settle the wildlife. ET undertook investigation and submitted the complaint investigation report to TDD on 14th October 2003

According to the ET’s investigation, the animal wildlife recorded for the Project was limited and no species of conservation interest was found. Avifauna, reptile, amphibian and butterfly species in the area were all common in Hong Kong. The potential impacts on animal wildlife were expected to be low. Therefore, no specific mitigation measure to the animal wildlife was recommended.

Closed

31229

Hin Keng Estate

29th December 2003

An environmental complaint was raised by residents of Hin Keng Estate and was received by EPD (EPD complaint ref.: N01/TN/00022004-03) on 29th December 2003. The complaint was forwarded to the ET on the same day. The complaint was about the construction noise at the entrance of Sha Tin Heights Tunnel in North Portion. ET has undertaken investigation and submitted the complaint investigation report to TDD on 6th January 2004.

According to ET’s investigation report, a noise measurement at Hin Keng Estate was conducted on 3rd January 2004 and the measured construction noise levels were well below the respective environmental criteria. The Contractor was recommended to

·          space out noisy equipment and position it as far away as possible from the sensitive receivers;

·          avoid concurrent uses of noisy equipment near the sensitive area;

·          ensure the equipment are maintaining in good operation condition;

·          turne off any idle equipment on site;

·          provide mitigation measures to the rock-breaking activities; and

·          continuously keep ET informed for the construction works to be carried out.

Closed

31231a

Sha Tin Heights

31st December 2003

An environmental complaint was received by EPD (EPD complaint ref. N01/TN/00019795-03) on 29th November 2003, which was transferred to ET on 31st December 2003. The complaint was about the construction dust from at Sha Tin Heights. ET has undertaken investigation and submitted the complaint investigation report to TDD on 6th January 2004.

According to Contractor’s information, the Contractor has implemented mitigation measures to suppress the dust generation. These include

·          Exhaust of dump trucks for internal use were slightly verified in order to avoid it directing to the ground, but horizontally;

·          All bared slope was hydroseeded; and

·          Frequency of watering for haul road was increased.

 

Closed

31231b

Sha Tin Heights

31st December 2003

An environmental complaint was received by EPD (EPD complaint ref. N01/TN/00019858-03) on 1st December 2003, which was transferred to ET on 31st December 2003. The complaint was about the construction dust at Sha Tin Heights. ET has undertaken investigation and submitted the complaint investigation report to TDD on 6th January 2004.

According to Contractor’s information, the Contractor has implemented mitigation measures to suppress the dust generation. These include

·          Exhaust of dump trucks for internal use were slightly verified in order to avoid it directing to the ground, but horizontally;

·          All bared slope was hydroseeded; and

·          Frequency of watering for haul road was increased.

 

Closed

40323

Sha Tin Heights

23rd March 2004

An environmental complaint was received by EPD on 20th March 2004 (EPD Ref.: N01/TN/00005617-04) about the dust nuisance generated from the Project at Shatin Heights. The EPD referred the complaint to the ET Leader on 23rd March 2004 for investigation and the ET has submitted the investigation report on 29th March 2004.

According to ET’s investigation report, the Contractor has enhanced mitigation measures as follows:-

·            Arrange water spraying during the loading and unloading of dusty materials;

·            Increase the frequency for haul road watering;

·            Provide a brush machine to remove the dusty materials on the steep road;

·            Arrange workers to spray water at rock breaking area; and

·            Arrange workers at site entrance for wheel washing.

No non-compliance of dust level recorded and observed after implementation of mitigations.

Closed

40506

Hin Keng Estate

6th May 2004

On 3rd May 2004, the TDD received a complaint (TDD Ref.: NTE-ST2/694TH/100) about the noise and dust nuisance due to tunnel blasting near Shatin Heights. The TDD referred the complaint to the ET Leader of the Project on the following day for investigation and the ET has submitted the investigation report on 10th May 2004.

According to ET’s investigation report, the Contractor has enhanced mitigation measures as follows:-

·            To cover the gap between the steel sheet panels of the blasting door to reduce dust nuisance;

·            To inform Hin Keng Estate of the time of blasting in advance;

·            To provide water spraying in the blasting door during blasting time; and

·            To provide acoustic absorption material at the inner surface of the blasting door.

No non-compliance of noise level recorded and observed after implementation of mitigations.

Closed

40517

Sha Tin Heights

17th May 2004

On 14 May 2004, the EPD received a complaint (EPD Ref.: N01/TN/00009723-04) about the dust nuisance due to uncovered lorries near Shatin Heights.  The EPD referred the complaint to the ET Leader of the Project on 17 May 2004 for investigation and the ET has submitted the investigation report on 20 May 2004.

The complaint was a public complaint at Sha Tin Heights. The complainant mentioned that some construction lorries with loaded with earth were not covered and caused dust nuisance. According to ET’s investigation, the Contractor has already provided all possible measures to prevent uncovered dump trucks leaving the site. It is believed that the captioned complaint is an exceptional incidence and the Contractor was recommended to strictly enforce their policy on dump trucks leaving the site.

Closed

40630

Hin Keng Estate

30th June 2004

On 28 June 2004, the EPD received a complaint (EPD Ref.: N01/TN/00012734-04) about the noise and dust nuisance due to blasting near Shatin Heights.  The EPD referred the complaint to the ET Leader of the Project on 30 June 2004 for investigation and the complaint handling procedure is initiated.

According to the information provided by the Contractor, blasting activities were taken place on 23, 26 and 29 June 2004.

 

The Contractor has erected a blasting door for both the tunnel before the commencement of blasting works in order to enclose the dust and reduce the noise level. The blasting door is made of steel plate with fiberglass filled in between. In addition, a water pipe has been installed inside the tunnel, which can produce aerosol to form a water screen for dust suppression. During blasting, water screen will be operated throughout the period until dust is settled. Water will be sprayed outside the open ground of the tunnel. The blasting door is only allowed to re-open at least 15 minutes after blasting. Additional water spraying will be provided after opening the blasting door.

 

After received the complaint, the Contractor has installed an additional water screen on 29 June 2004.

Closed

40713

Hin Keng Estate

13th July 2004

On 6 July 2004, the CEDD received a complaint (CEDD Ref.: NTE-ST2/654TH/108) about the noise and dust nuisance due to tunnel blasting near Shatin Heights.  The CEDD referred the complaint to the ET Leader of the Project on 13 July 2004 for investigation.

The Contractor has provided the following mitigations:-

·            To cover the gap between the steel sheet panels of the blasting door to reduce dust nuisance;

·            To inform Hin Keng Estate of the time of blasting in advance;

·            To provide water spraying in the blasting door during blasting time; and

·            To provide acoustic absorption material at the inner surface of the blasting door.

Based on the information provided by the ER on 13 July 2004 and the site investigation conducted by ET on 15 July 2004, the Contractor has been strictly implementing the mitigations. The Management Office of Hin Keng Estate was always noticed 24 hours before every blasting.

Closed

40723

Garden Villa

23rd July 2004

On 21 July 2004, the ER received a complaint (ER Ref.: EC-017) about the noise nuisance due to trucks queuing up along Temporary Access Road 1 (TAR1).  The ER referred the complaint to the ET Leader of the Project on 23 July 2004 for investigation.

On 26 July 2004, the Contractor has relocated the truck queue from top of TAR1 to downhill in front of wheel washing bay, where is much far away from Garden Villa. The increased notional distance is about 200m. A noise measurement was conducted on the same day at 9:30am and the measured construction noise level was 69.6dB(A) which does not exceed the Limit Level. Early measurement at Garden Villa will be conducted in order to monitor the effectiveness of mitigations.

Closed

41201

Construction site which near K. K. Terrace

1st December 2004

Complaint regarding the noise nuisance was received on 1 December 2004 at 23:12 (EPD Letter ref: EP580/E6/3/15 with ‘Notice of Complaint’). The complainant complained the construction noise emitted after 19:00 from the construction site which near K. K. Terrace.

 

According to the RSS and the Contractor, one unit Rock Drill (hydraulic) was operated inside T1N tunnel and one unit Pneumatic Breaker was operated inside T2N tunnel during the time period of 19:00-23:00 on 1 December 2004. These two plants were operated in different tunnel and at staggered time. All the tunneling works should be conducted within a fully enclosure situation by closing the blasting door entirely. The Contractor did comply with the CNP conditions on the time of concern. In addition, no shotcreting works were conducted during the time period of 19:00-23:00 on 1 December 2004. As such, no concrete lorry mixer had traveled through Temporary Access Road No. 3 which is near K. K. Terrace during such period.

There is insufficient evidence to establish the complaint based on the available information from the “Notice of Complaint”, the RSS, the Contractor and monitoring records. However, it is recommended the Contractor should notify the nearby residents in advance with the working schedule of construction work during restricted hours and strictly comply with all noise mitigation measures.

Closed

50308

Garden Villa

8th March 2005

Complaint regarding the noise and dust nuisance was received on 8th March 2005at 23:12 (EPD Letter ref: EP580/E6/3/15 with ‘Notice of Complaint’). The complaint was about the night time and Sunday Construction noise and dust from construction activities carrying out at the site near Garden Villa.

 

Dust: According to the site inspection on 18 March 2005, fugitive dust emission was observed generated by traffic movement on the haul road before vehicles entering into the wheel washing facility. The Contractor was recommended to provide sufficient dust control on the TAR1 such as installing additional water sprinklers or increasing the water spraying frequency by water truck to reduce the dust emission.

 

The Contractor should also cover the trucks with canvas sheet once the C&D waste was laden before passing adjacent to Garden Villa.

 

The Contractor should strictly implement the penalty system and further review and tighten up the system if no obvious improvement is made.

 

Noise: Based on the available information, no sufficient evidence could establish the noise complaint from the “Notice of Complaint”, the Contractor and monitoring records.

 

The Contractor was recommended to notify the nearby residents in advance of the working schedule of construction work during the restricted hours and strictly comply with all necessary noise mitigation measures.

 

Closed

50330

Garden Villa

30th March 2005

Complaint regarding the noise nuisance was received on 30th March 2005 at 16:00 (EPD Letter ref: EP580/E6/3/15 with ‘Notice of Complaint’).  The complaint was about the noise generated by heavy vehicles traveling in and out of the construction site near Garden Villa.  According to the complaint, the noise was made from 7am onwards.

 

According to the information provided by the Resident Site Staff, trucks from R8-SHT contract are not allowed to exit via TAR1 before 9am.  The noise identified by the complainant is not related to R8-SHT contract.  The complaint lodged against R8-SHT is therefore considered not justifiable.

Closed

50425

Shatin Heights

25th April 2005

Complaint regarding the dust nuisance was received on 18th April 2005 (EPD Letter ref: EP580/E6/3/15 with ‘Notice of Complaint’).  The complaint was subsequently referred to the ET Leader on 25th April 2005.  It was related to the construction dust and sulphur-like odour generated from the tunnel blasting works near Shatin Heights.

 

The records of the RSS and the Contractor showed that blasting works have been conducted on the date of complaint (18 April 2005).

 

According to the Contractor’s investigation, a reversion of tunnel air flow was observed due to seasonal change, such that air kept flowing from the direction of Garden Villa towards Shatin Heights.  Since there was no water curtains installed Shatin Heights’ direction, white fume and dust particle were observed after blasting works.

 

Upon receipt of the complaint, all blasting works were stopped until water curtain for tunnel tubes in the Shatin Heights’ direction.  The water curtain installation work was completed on 23rd April 2005.  The Contractor also agreed to implemented the following mitigation measures for future tunnel blasting works:

 

1.       the area within 30m from the blasting area will be wetted with water prior to blasting;

2.       sufficient time will be allowed for dust to settle before opening the blasting protection doors; and

3.       water curtain will be operated.

 

Based on the site observed, the RSS considered that the implemented measures by the Contractor were effective.

 

Closed

50509

The Police

9th May 2005

Complaint regarding the noise nuisance was received on 9th May 2005. The complaint was subsequently referred to the Environmental Team and the Contractor on that day. It was related to the excessive noise generated by the night work.

The records of the ER and the Contractor showed that bridge launching operation was being carried out over the East and Ma On Shan (MOS) Rail near Tai Wai Deport during the time of concern.

 

CNP no. GW-RN0140-05 was issued to the Contractor in accordance with the Noise Control Ordinance.  According to the Contractor’s information, the PME groups D to K of the CNP were operated intermittently during that night. In addition, it was complied with Condition 3di of CNP. Also, there is no action or limit level exceedance was recorded based on the record from ET.

 

Nevertheless, the Contractor was reminded to ensure the compliance of CNP conditions for carrying out construction work during restricted hours.  The following measures are proposed:

 

·            Trainings shall be provided to the site supervisors, frontline staff and relevant subcontractors as regards the conditions stipulated in the CNPs obtained as well as the relevant requirements stipulated in the Noise Control Ordinance.

·            The Contractor shall establish and implement a checking system for carrying out construction works during restricted hours.  The conditions stipulated in the CNP shall be checked by a designated staff on site.  The effectiveness of the system shall be reviewed regularly.

 

Closed

50509

The Police

9th May 2005

 

The Contractor was also reminded to continuously implement their practice as regards the advance notification to the nearby residents of the night time works.  In addition, the Contractor should adopt good site practice to minimize the construction noise impact, such as:

 

·            To space out noisy equipment and position it as far away as possible from the sensitive receivers;

·            To avoid concurrent uses of noisy equipment near the sensitive area;

·            To ensure the equipment are maintaining in good operation condition; and

·            To turn off any idle equipment on site.

 

Closed

50513

Golden Villa

13th May 2005

Complaint regarding the noise nuisance at the representative of residents of Golden Villa was received on 13th May 2005 from EPD. The complaint was subsequently referred to the Environmental Team Leader. It was about the noise generated from the engineering works from the night time to day time.

The site of concern was likely to be the Sha Tin Height Tunnel.  According to the Contractor’s information, tunnel excavation works including the rock drill and charging of explosive were undertaken after 2300 hours in the tunnels. It was believed that the nuisance was caused by the vibration due to drilling works. The nuisance was more significant as the excavation face at south bound tunnel came closer towards Keng Hau Road.

 

Upon receipt of the complaint, the Contractor had already stopped all drilling works after 23:00 hours inside the sound bound tunnel.  In addition, the Contractor also noticed to the residents of Golden Villa for explaining the cause of nuisance and the actions they had taken to rectify the problems.

Closed

51026

Exit of TAR1 next to Tai Po Road

26th October 2005 (by CEDD)

Complaint was received by CEDD on 26th October 2005 and it was subsequently referred to the Environmental Team Leader. It was about water in the wheel washing bay was brought onto the ensuing concrete pavement by lorries passing through it and the water fall onto Tai Po Road.

After the site investigation by the RSS, it was confirmed that the source of the muddy water was this newly constructed wheel washing bay.  Water in the wheel washing bay was brought onto the ensuing concrete pavement by lorries passing through it and the water fall onto Tai Po Road.

 

The complaint was considered valid and corrective and preventive actions were taken by the Contractor:

 

1.        all vehicles exiting from TAR1 were stopped using the wheel washing bay to prevent any further overflowing of muddy water from the bay.

 

2.        a water browser was immediately deployed by the Contractor to clear the muddy water and the debris deposited on the concerned section of Tai Po Road.

 

3.        A concrete bund was constructed along the lower side of the wheel washing bay to reduce the amount of water overflowing.

 

4.        a small ditch was formed across the lower side of the vehicular exit in order to collect the overflowed water and prevent it from falling onto public road.

 

The Contractor was reminded to closely monitor the situation and review the effectiveness of the mitigation measures.

Closed

51118

Near Carado Garden and KCRC depot

18th  November 2005 (by CEDD)

 

A complaint of same nature was forwarded by EPD on 29th Nov 05.

Complaint regards the nighttime construction noise due to construction works near Carado Garden and KCRC depot on 17th November 2005. It was received on 18th November 2005 by CEDD and EPD.  On 21st and 29th November 2005, the complaint was referred to the ET Leader by CEDD and EPD.

As advised by RSS, at the concern (17th November 2005), stressing work was carried out by the Contractor on the bridge N1, Span 1. Noise was generated during the lorry passed the movement joints of the bridge deck where steel plates were installed temporarily to provide access. 

 

According to the RSS, a valid CNP no. GW-RN0436-05 has been checked.  All the PME and the type of lorry involved in the works complied with the CNP requirements.

 

The complaint was considered valid and preventive actions were taken by the Contractor:

 

1.        re-spected the steel plates installed at the movement joints of the bridge deck and ensured that they are securely fixed. Such as , install steel bars to fix the steel plates.

2.        rubber pads will be provided at the movement joints to minimize noise generation due to vibration of the steel plates.

3.        close supervision to ensure care handling of construction materials will be provided on site.

 

As advised by the RSS, the bridge launching work has been completed and no similar type of work will be carried out during the nighttime in future.

Closed

60207

Che Kung Miu Road near Tin Sam Village

7th February 2006

The complaint was concerned the construction dust and noise generated from a construction site near Tin San Village during daytime between 0700 hours and 1900 hours. It was received on 7th February 2006 by EPD.

According to the RSS, the site of concern was the Proposed Retaining Wall No.5 (located at Che Kung Miiu Road near Tin Sam Village).  During the period of concern, construction of pre-bored H-piles was undertaken and it’s mainly activity involved a drilling machine, a crane lorry and air compressors.

 

The ET had arranged ad-hoc noise measurements on 8th, 9th, 14th and 16th Feb 06 at Tin Sam Village. The results of measurements showed no exceedance of the daytime noise criterion, i.e. 75dB(A) recorded.

 

The complaint was considered valid and rectification actions were taken by the Contractor, including:

a)       All flaps of the air compressors would be closed all the time;

b)       Idled machines would be switched to minimize generation of unnecessary noise;

c)       Two air compressors were relocated to farther area on 8 Feb 06;

d)       Temporary noise barriers were erected on 11 Feb 06;

e)       Self monitoring of noise levels during the pilling operation;

f)        Additional dust screens were installed along the public road on 8 Feb 06;

g)       Public notices were distributed to the residents and the business establishment at Tin Sam Village on 8 Feb 06.

 

During ET’s ad-hoc inspections, the abovementioned mitigation measures were found in place and the public footpath beside the site areas was found clean and free dusty materials.

 

As advised by the Contractor, a total of 10 piles are required to be constructed for the Proposed Retaining Wall No.5, thus this pilling activity would be completed by April 2006.  The situation would be continuously reviewed by the Contractor, RSS and the ET.

Closed

60501

North and south bound carriageway of Che Kung Miu Road

3rd May 2006

The complaint was referred by ER on 3rd May 2006, which was about the noise nuisance arising from the temporary steel plates installed at both north and south bond carriageway of Che Kung Miu Road.  The noise at night was heard when heavy vehicles ran over the temporary steel plates.

According to ER’s record, the major construction activity at the concerned area was the underground drainage work at CKM Road where trenches were excavated at the carriageways.  The steel plates were acted as temporarily deck over trenches for vehicles passage after works.

 

When heavy vehicles passed over the decks, the noise was generated due to clashing of the steel plates. It was the source of noise nuisance.

 

The complaint was considered valid and corrective and preventive actions were taken by the Contractor:

 

1.        Conducted inspection to the temporary steel plates; and

2.        Steel plates were welded together and fixed in position.

 

In addition, the Contractor had informed the complaint that mitigation measures were taken.  No further complaint on the same issue had been received again.

 

During ET’s ad-hoc inspections, the abovementioned mitigation measures were found in place.

 

As advised by the RSS, the drainage works would be completed at the concerned area by the end of August 2006.

 

Thus, the Contractor was reminded to continuously implement their practice to prevent noise nuisance generation due to the construction works.

Closed

60626

near Tin Sum Village, Che Kung Miu Road

26th June 2006

The Complaint was received by EPD on 19th June 2006 and referred to ET Team on 26th June 2006, which was about general construction noise and flytipping/dumping of construction wastes caused by construction work near Tin Sum Village, at Che Kung Miu Road.

According to the ER’s record, the major construction activities included lying of drain pipe, removal and erection of framework.  However, only hand held tools were used when formwork were erected to wall of RW5 Bay 12& 14.

 

As advised by the RSS, the waste skip was provided to stock some timbers at the concerned area. i.e. beside the KCRC boundary wall.

 

Besides, on load of construction waste was disposed on 19th June 2006.

 

Site inspection on the Contractor’s mitigation measure was carried out by ET on 28th and 29th June 2006.

 

Base on the information collected, the complaint was considered not justifiable.

 

However, the Contractor was reminded to continuously provide good site practice to minimize construction noise/waste impact.

Closed

60828

Sha Tin Heights Southern Tunnel near Tai Po Road

28th August 2006

The public complaint was received on 28 August 2006 by EPD which was about construction dust generated from the construction site at Sha Tin Heights Southern Tunnel near Tai Po Road - Sha Tin Heights, Sha Tin. 

 

According to the RSS information, the Southbound Tunnel was not for traffic and water spray onto road surface was implemented at least once a day.

 

According to the Contractor’s information, the Northbound Tunnel was currently used as a vehicle access to the Toll Plaza near Garden Villa. This tunnel was maintained wet all the time during the working hours.

 

A site inspection was conducted on 28 August 2006 and 7 September 2006 by ET.  During the site inspection, the adequate water spraying onto road surface was found in the concerned area of the Southbound Tunnel. 

 

Based on the above information, the complaint was considered to be invalid.

 

However, the Contractor was reminded to continuously provide good site practice to minimize construction air impact.

 

Closed