Environmental Audit - A Simple Guide

Staff Interview

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Whom to interview:

Balanced representation from all levels of organisation, ie. from senior management to support personnel.

Where:

- at or near the interviewee work station
- private, one-to one
- minimal distraction

When:

- when not interfering with job performance

How (the 3-Up Technique):

  1. Warm-Up - state objective of interview
    - assure confidentiality and anonymity of information
    - start by asking for job overview
    - be informal and show courtesy
     
  2. Open-Up - ask open ended questions
    (i.e., the 5Ws)
    - summarise and provide feedback to responses
     
  3. Follow-Up - ask funnelling question
    - request examples from past experience to back up responses