Account Billing System
Charged Load Determination
All the registered vehicles shall be weighed at the in-weighbridge and out-weighbridge before and after waste disposal at a refuse transfer station (RTS). The charged load is the difference between the in-weight and the out-weight readings.
Transaction Record Slip
The driver can obtain a transaction record slip with detailed information (including time, date, in & out weights, charged load, etc.) at the out-weighbridge as a record of the transaction.
Billing
A registered account-holder will receive a bill every month specifying the amount of charges payable for the waste disposed of at RTSs from his registered vehicles(s) during the period specified in the bill. The bill will be sent to the last known address of the registered account-holder. The registered account-holders are required to inform the Director of Environmental Protection (the Director) as soon as practicable regarding any change of their correspondence addresses.
Payment of Charges
A 30-day payment period is allowed for the registered account-holder to settle their bills.
The registered account-holders are advised to send out cheques 5 working days before the payment due date if the payment is to be made by post. Post-dated cheque will not be accepted.
Surcharge
If a registered account-holder fails to fully settle the payment upon the expiry of the 30-day payment period, a surcharge of 5% will be imposed on the total outstanding amount.
Non-Payment
If full payment is not settled within 14 days after the surcharge is imposed, the account may be suspended, i.e. all the registered vehicles under this account will no longer allowed to use the transfer service at any RTSs. Following the suspension of the account, a final bill including all surcharges and unsettled amount will be issued to the registered account-holder demanding immediate settlement.
Restoration of Account
Upon settling all the outstanding charges and surcharges within the payment period specified in the final bill, the registered account-holder may apply to the Director for restoring his suspended account. The Director may, as a condition for restoring the account, require the registered account-holder to pay additional security deposit.
Revocation of Registered Account-Holders due to Non-Payment
If the outstanding amount in the final bill is not settled within the specified period (i.e. 14 days after the date of issue of the final bill), the security deposit will be used to offset the outstanding amount. The net amount , if any, will be refunded to the account-holder. Any outstanding amount due to the Government will be recovered as a civil debt to the Government. The registration of the registered account-holder will be revoked.
Notes: For legislative details of the account billing system, please refer to the provisions of the Waste Disposal (Refuse Transfer Station) Regulation (Cap.354M)
